Refund Policy
Customer satisfaction is important to us.
Refunds may be granted under the following conditions:
- The ordered product is unavailable.
- The customer receives the wrong item due to our mistake.
- The product is significantly damaged before shipment.
Refunds will not be provided for:
- Change of mind after purchase.
- Incorrect address provided by the customer.
- Damage caused by the courier after the package has been accepted, unless covered by applicable shipping insurance or courier policy.
If your refund request is approved, the refund process will be completed within 3–7 business days, depending on the payment method used.